Question 1

How to Earn Asia Miles with R Ally's Tours & Transfers

Accepted Answer

Earning Asia Miles on eligible R Ally's Tours & Transfers journeys is simple.

Step 1: Link Your Payment Card
Link up to five eligible Mastercard or Visa credit cards to your Cathay membership profile before making your booking.
The linked card must be registered to the Cathay membership account of the passenger travelling.

Step 2: Book Your Transfer
Book an eligible R Ally's Tours & Transfers service directly through one of the following approved booking channels:
1. Online at rallys.com.au
2. By calling the Rally's Reservations Team on 1800 725 597
3. From outside Australia on +61 7 3167 1752
4. Members must provide their valid Cathay membership number at the time of booking or before the journey is completed.

Step 3: Pay with Your Linked Card
Use your eligible Mastercard or Visa card linked to your Cathay membership profile to pay R Ally's Tours & Transfers for the journey.
Once the eligible journey has been completed and paid in full using the linked card, Asia Miles will be processed automatically, subject to terms and conditions.

Question 2

R Ally's Tours & Transfers - Cathay Terms and Conditions

Accepted Answer

1. Members will earn 1 Asia Mile for every AUD $1 spent on eligible services with R Ally's Tours & Transfers.
2. To qualify for Asia Miles, members must provide a valid Cathay membership number at the time of booking or before the journey is completed.
3. Asia Miles can only be earned on bookings made directly with R Ally's Tours & Transfers through our website, client portal, reservations team, authorised corporate booking channels, hotel concierge partners, or approved travel partners.
4. Asia Miles are awarded only on the eligible transportation fare for completed journeys. Additional charges such as cancellation fees, no-show fees, administration fees, gratuities, and other non-transport related charges do not qualify for Asia Miles.
5. Asia Miles can only be earned by the passenger travelling on the booking. The name on the booking must match the name on the registered Cathay membership account.
6. Asia Miles may only be claimed once per completed booking and cannot be transferred between members.
Only completed and fully paid journeys are eligible to earn Asia Miles.
7. Asia Miles cannot be earned in conjunction with any gift with purchase, promotional offer, discount, voucher, complimentary service, loyalty program, or other special offer, unless otherwise specified by R Ally's Tours & Transfers.
8. Asia Miles cannot be earned on cancelled, returned, refunded, complimentary, disputed, or fraudulent bookings.
Members are responsible for ensuring their Cathay membership number is correctly provided at the time of booking. Retroactive claims may be declined if sufficient booking information is not available.
9. Asia Miles will be credited to the registered Cathay membership account approximately 5 days after the journey has been completed and paid in full.
10. Claims for missing Asia Miles must be submitted within 180 days of the completed journey date.
11. To claim missing Asia Miles, members may be required to provide a booking confirmation, tax invoice, or other proof of travel.
12. R Ally's Tours & Transfers reserves the right to verify all bookings, payment details, and travel information before awarding Asia Miles.
Cathay Airways Limited, Asia Miles Limited, and R Ally's Tours & Transfers reserve the right to amend, suspend, or terminate these terms and conditions at any time without prior notice.
13. In the event of any dispute, Cathay Airways Limited, Asia Miles Limited, and R Ally's Tours & Transfers reserve the right to make the final decision.
14. Other Cathay membership terms and conditions, Asia Miles program terms and conditions, and R Ally's Tours & Transfers booking terms and conditions also apply.

Question 3

R Ally's Tours & Transfers – Cathay Business Offer Terms & Conditions

Accepted Answer

1. The offer of up to 10% off R Ally's Tours & Transfers standard rates is valid Australia-wide on eligible transfers.
2. The discount applies to chauffeured transfers, including weekend, daily, and weekly rates.
3. All discounted rates are subject to mandatory surcharges where applicable.
4. A minimum advance booking period of 2 hours applies.
5. The offer is valid across all vehicle categories, subject to availability at the time of booking.
6. Offer restrictions may apply during peak periods or in certain locations.
7. Prices are subject to seasonal and location-based variations.
8. To qualify for the discount, reservations must be made by selecting the Cathay Business tier under Customer Type.
9. Members must have their Cathay Membership number available at the time of booking.
10. Customers must meet R Ally's Tours & Transfers standard booking requirements.
11. This offer cannot be combined with any other discount, promotion, or special offer, unless otherwise stated on this website.
12. Cathay and R Ally's Tours & Transfers are not responsible for any typographical errors or omissions.
13. Cathay and R Ally's Tours & Transfers reserve the right to modify, suspend, or discontinue this offer at any time.
14. Standard R Ally's Tours & Transfers booking terms and conditions apply.

Question 4

How can I contact R Ally's Tours & Transfers regarding my Cathay member benefits or Asia Miles?

Accepted Answer

If you have any questions about earning Asia Miles, your Cathay member benefits, or your booking with R Ally's Tours & Transfers, you can contact our team by emailing cathaymembers@rallys.com.au. Please include your booking reference and Cathay membership number so we can assist you promptly.

Earn Miles for every dollar spent